Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Miscellaneous
  • Hampton Editions, Ltd. | Distributor of Solarplate Terms and Conditions

     

    Returns & Exchanges

    We have a very easy 15-day return policy:

    Please inspect your order carefully upon arrival. Please let us know by email to purchase@solarplate.com within 7 days if there is an error in your order. Should your order arrive damaged, please retain the packaging and all contents as received and contact us immediately so that we can place a claim with the courier.

     

    We do not charge any restocking fees for items in new condition which are in their original packaging, but we do deduct 15% if the item is in new condition but without it's original packaging. Those packing materials are important! If you are unsure about the condition of an item, put it back in the original packaging right away and contact us. This helps keep the items free of fingerprints, exposure, and any other damaging characteristics.

     

    Actual shipping cost is charged for exchanges and returns to the original method of payment. Original shipping cost cannot be refunded. If you purchase a package deal that has free shipping and return all or nearly all of it then original shipping is deducted from the return.

     

    We are a small business, and it is very important for us to keep the return/exchange process orderly and streamlined. Thank you for your cooperation.

     

     

    Payment

    All transactions are retail only.
    We do not offer wholesale pricing to individuals. Quantity discounts are available on Solarplates only. Orders are not shipped until payment is received unless other arrangements have been made in advance.

    Check or Money Order
    Hampton Editions, Ltd accepts personal checks or money orders in U.S. dollars. A $15 refiling fee is assessed on checks returned from the bank for insufficient funds.

    CreditCards
    We accept Visa and MasterCard

    Invoices
    Purchase orders are accepted from established businesses and institutions. Please contact us for quotes or bids. We invoice on the day of shipment. Terms are Net 30 days from date of invoice. After 30 days any unpaid balance will be considered delinquent and subject to a finance charge of 1.5% per month (18% APR). Over 60 days, a rebilling fee of $5.00 is added to the total due.